Privacy Policy
Effective Date: August 9, 2025
Last Updated: August 9, 2025
At Unholy Grail, your privacy isn’t just a legal checkbox—it’s something we take seriously. When you shop with us, sign up for our newsletter, or interact with our brand, you’re trusting us with your personal information, and we respect that trust.
This Privacy Policy explains what we collect, how we use it, and the rights you have over your data.
1. Information We Collect
We may collect the following types of information when you interact with our site:
Personal Information: Name, email address, phone number, billing/shipping address, payment details (processed securely via third-party providers).
Account Information: Login credentials, order history, and saved preferences if you create an account.
Device & Usage Data: IP address, browser type, operating system, and activity on our site (via cookies and analytics tools).
Communications: Any messages or feedback you send us via email, forms, or social media.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate with you about your purchases, promotions, and updates.
Personalise your shopping experience.
Improve our website, services, and product offerings.
Detect, prevent, and address fraud or security issues.
Comply with legal obligations.
3. Sharing Your Information
We don’t sell your personal data—ever. We may share it with trusted third parties only when necessary, including:
Payment processors (e.g., Stripe, PayPal) to securely process payments.
Shipping providers to deliver your orders.
Marketing & analytics tools (e.g., Google Analytics, email marketing platforms) to improve our services.
Legal authorities if required by law or to protect our rights.
4. Cookies & Tracking
Our site uses cookies to improve functionality, personalise content, and analyse traffic. You can adjust your browser settings to refuse cookies, but this may affect your shopping experience.
5. Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections to your information.
Request deletion of your personal data.
Opt out of marketing emails (unsubscribe link included in all emails).
To exercise these rights, contact us at unholygrail.store@gmail.com.
7. Security
We use secure servers, SSL encryption, and trusted payment gateways to protect your data. While no method of transmission is 100% secure, we work hard to safeguard your information.
8. International Customers
If you’re shopping from outside Australia, be aware that your information may be processed in Australia or other countries with different data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.
10. Contact Us
For questions about this Privacy Policy or your data, contact us at:
Unholy Grail
📧 unholygrail.store@gmail.com
📍 Sydney, Australia
